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    ABOUT US
  • WELCOME TO STACEES!
  • Thank you for coming to Stacees, first, you will find that thousands of products are offered at incredible price here.
  • Established in 2012, stacees is an online retailer of wedding dresses, special event dresses, wedding party dresses and accessories. Customers can browse a large selection online and choose their favorite dresses with great satisfaction. We are committed to providing our customers with high quality products and high-quality services.
  • At stacees, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process. We provide our customers with a wide range of high quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses and prom dresses will be presented to our customers with unique style, tailor-made design and attentive service. We always strive to provide our customers with the best shopping experience. We constantly update our product styles and quality, and constantly require each of our service staff to enhance their knowledge and business level at all times, so that we can better bring our customers a relaxing and enjoyable shopping experience.
  • Our Advantanges
  • 1. Service
  • Customer service representatives are 7*24 hours online who are professional and specialized in solving any questions, do not hesitate to contact us at anytime you want.
  • 2. Product
  • We have a blue-ribbon dresses manufacturers in our country and we are strict with course of production, paticular in minutia, even if a little problem occured on the zipper, we will return and work over again, however, it never happened.
  • 3. Brand
  • Stacees is a leading brand in making custom dresses all over the world, we offer the latest and most popular dresses and provide extremely kinds of service for all customers who choose us. Our customer service representatives are distributed one-to-one for VIP customers at the beginning when you come into our site. Each dress is custom made, the dress will closely fit on you if your measurenebrs are all right. We are always dedicated in producing the most beautiful dresses with highly quality, so your satisfaction is the greatest encouragement to us.
  • 4. Management
  • We have an outstanding management technician group, they will safeguard the whole process in stacees is in working order and also each workline will be outfit with an management official eventually. In order to ensure the high quality of our products and services, we successfully bring in international topmost manufacturing technology.
  • 5. High Quality Assurance / Affordable Prices
  • The dresses are produced with high quality by top tailor and we are glad that is why more and more customers choose us. Every girl deserves the service and quality at Stacees.In order to offer a more lower and competitive price, we won’t often update it unless our company makes some adjustments on some of the best seller dresses. Everyone can have a coupon code which can save £5 after you successfully registered on our site. We do not accept bargain again, thanks for your cooperation.
  • 6.Fast Shipping
  • For the satisfaction of our customers, we provide an urgent processing service for the time-lacking buyers. To make sure every of your order arrive in perfect condition, we work with many official express service, such as DHL, UPS, Aramex, EMS and so on. We will select the best service for you according to your location and requirement.
  • Tenet of our company: quality assurance and survival for good reputation to server our customers wholeheartedly.
  • Should you have any further questions, please contact us.
  • By email using the mail address in Contact Us page.
    ABOUT US
  • We welcome all questions about purchase, order and after-sales service. we have friendly representatives ready to help you. We strive to provide you excellent customer service, and will do as much as we can to enhance your shopping experience. Should you have any questions, remarks or advices, please don’t hesitate to contact us
  • If you have any questions, please kindly visit our FAQ first. The Help Center provides answers to most common questions.
  • PRE-SALES: If you are considering a purchase
  • In case you have a question or need further information before placing an order, you can contact us at any given time via Livechat at the bottom right of the page, in case our Livesupport representative aren't available, you can send an E-Mail 24/7, we will get back to you as soon as possible.
  • Email: [email protected]
  • Livechat
  • Whatsapp: +852 65531537
  • AFTER-SALES: If you have already made a purchase
  • The service department is here to help you with inquiries regarding your current processing orders and items you have already received. Please note that all inquiries are handled thoroughly, no request is left unanswered, we try to answer each request within one working
  • Email: [email protected]
  • Whatsapp: +852 65531537
  • Track order
  • Company : DIY FASHION LIMITED
  • Address : Unit D, 16/F, One Capital Place, 18 Luard Road, Wan Chai Hong Kong
  • Phone: +852 65531537
  • Email: [email protected]
    ABOUT US
  • Stacees takes every customer seriously, so your satisfaction is our long-term pursuit and upmost concern.
  • We are always committed to providing the best service to our valued customers. In order to provide a best shopping experience and customer service, we will issue a full refund including shipping for any damaged, defective, or mis-shipped items shipped. If your item arrives damaged or defective or mishandled products., please request return in My Orders or Contact Us directly for assistance with processing your return. We will arrange a free replacement, return or refund as soon as possible
  • Please Contact Us directly for processing your return request. We will arrange a free replacement, return or refund as soon as possible
  • Conditions
  • * All returns must be made within 14 days from the day the package was delivered. We encourage customers to open the package immediately after receiving it for inspection and trial.
  • * You are NOT allowed to return the dress without getting our permission. Request return in My Orders or Contact our Customer Service to initiate the return process
  • * The item must be unused, unworn, unwashed, unaltered, undamaged and with the original tags attached.
  • * As all items (including standard size) are made-to-order, which means the dress you ordered are special for you. we cannot afford to accept the ‘buy-many-keep-one’ purchase.Once your order is confirmed, we will think that you need all the items in your order and strictly follow our return and refund policy.
  • * To settle each dispute much more easier and faster, please provide some pictures which are real and accurate to prove that it is our fault to make the mistake if you would like a refund, partial refund or return. Please be noted that no return or refund is acceptable without getting our permission, we will give you a corresponding answer when your problem has been verified and confirmed.
  • FOR ALL STANDARD SIZE ORDERS
  • * Stacees will issue a full refund including shipping fee for any damaged, defective, or mis-shipped standard size items. Some pictures are needed to prove the problem.
  • * The item must be shipped back within 14 days, including the weekend after delivered. Therefore, please contact our customer service as soon as possible to process your return.
  • * Please ensure that all items must be returned in their original condition (unworn, unwashed, unaltered and undamaged) with their original tags attached. We may not be able to process the return of any item that does not comply with this return policy.
  • * it will take us up to 7 business days to process your return for exchange and refund once the package arrives at us,and you will receive your refund shortly after we inspect your return package. Please note that your bank may require additional days to process the refund.
  • FOR ALL CUSTOM FIT ORDERS
  • * To make the dress a perfect fit for you, at Stacees, we offer custom sizing options for all of our wedding dresses and special occasion dresses. Custom sizing only takes an extra Custom fee 16 USD compared with standard sizes and the same amount of time to make and ship compared with standard sizes.
  • * Custom dresses are made specifically to your measurements (bust, waist, hip, height, and hollow-to-floor). This means that once that dress is made, no one else can wear it. Therefore, we cannot accept returns on any custom dresses unless there is a quality problem. Please confirm color, style, and measurements within 24 hours after your payment, even before ordering
  • FOR ALL ADJUSTMENTS & REIMBURSEMENTS
  • To provide additional assistance and help, we will offer you some reimbursement if you keep the dress and make adjustments locally. We know, in order to get your ideal and fit dress, sometimes minor alterations are necessary, so we offer limited alterations reimbursement for all dresses (including standard size dresses and custom size dresses), Simply, send us a picture of the receipt from the tailor and your order number.
  • Please see reimbursement limits for our custom size dresses below in GBP:
  • Dress £99 or less - Reimbursement limit £30
  • Dress £100 - £199 - Reimbursement limit £50
  • Dress above £200 - Reimbursement limit £80
  • FOR ALL FABRIC SWATCHES, PRESONALIZE items, ACCESSORIES AND RUSH ORDERS
  • All fabric swatches, PRESONALIZE items, veils and accessories are final sale. No returns, no refunds, no excahges for any reason. And we currently can not refund the rush fees on rush orders except defective items. We will refund the rush fee on defective order.
  • FOR ALL FINAL SALE ITEMS:
  • All Final Sale items are not returnable or exchangeable.
  • How To Return & Refund
  • STEP 1: Send a return Request, please contact after-sales customer service representative by E-mail: [email protected] with the following information we need:
  • 1)Order Number
  • 2)Model number of which item you need to return
  • 3)Why do you want to return the items(Size/Quality/Other Reasons...)
  • 4)Photos of the items you need to return for reference
  • *For the issues with fit/size of the item(s), please do not forget to send us photos with the measurement visible from the item. As far as you know the standard size is fixed number and may not be suitable for everyone, you have to check them clearly before ordering.
  • *For returns because of issues with the condition/quality of the item(s), kindly include photos highlighting the specific issues with the item(s).
  • *For returns because of color aberration, please also include photos with the item or the fabric you have ordered before as well as the previous order for more reference.
  • All the photos must show the "TAG LABEL" as well as the actual size and order number in it, but please be noted the size was the original size which selected by you when you placed an order, it does not show the size which has already been changed.
  • (If the product is defective, aside from the label, also send a photo where in the damage or the issue is visible)
  • Step 2: When you finished step one, please wait patiently. Our Customer Service Representatives will give a response to your request within 24-48 hours. We may not respond in time due to High email volume but rest assured we will be working round to answer all emails as soon as possible.
  • Step 3: Upon getting permission of returning the dress by our customer service representatives, we will tell you the returning address by E-mail, and you need to print it and attach/put it inside the package with the item(s) you want to return.
  • Step 4: After shipping the package, remember to inform our Customer Service Representative by email that you've shipped the package and provide them with the "Tracking Number" of the shipment from your Local Post Office.
  • Step 5. All dresses to be returned must be inspected. Upon receipt of a return, we will inspect and process the refund within 3 to 5 business days. We reserve the right not to process a refund if the return is not in satisfactory condition. Refunds usually take 7-15 business days to be credited back to the original payment method (the processing time depends on your payment method and bank).
  • Please be noted that you have to pay for the shipping cost while returning and if the item was worn, washed, damaged, or altered, you are unavailable to get a refund, by the way, the original shipping cost must be deducted from your whole order value.(the refund doesn't include the shipping cost)
  • the refund will be credited back to the original payment method within 7-10 days (the processing time depends on your payment method and bank). Original shipping fee & return shipping fee will not be refunded.
  • About the Issures
  • Defective, Damaged or Mis-shipped Items
  • You are qualified to get a full refund if your items are defective, damaged or mis-shipped. If you believe your items were damaged during delivery, you must obtain "Proof of Damage" documentation from your delivery carrier, which should be included in your returned package.
  • Sizing or Fitting Issues
  • As all of our dresses are hand-sewn and made to order, the finished gown may vary by approximately one inch in either direction of the specified measurements. To ensure that your dress will fit you perfectly, our tailors have reserved additional fabric in the seams to allow minor modifications.
  • Size Deviation
  • If your dress size differs from the specifications of your order by more than one inch, you are encouraged to find a local tailor to make adjustments. In this case, we will reimburse you up to 40% of the product purchase price (excluding shipping cost). Should you choose this option, please remember to request a receipt from your tailor. The copy of the receipt must be provided to request reimbursement.
  • Item is the size you ordered but does not fit
  • Please understand that items that do not fit properly but in accordance with the specifications you ordered cannot be returned or exchanged. Your option is to look for a local tailoring service at your own cost. Please note that if your order specifications differ greatly from the final sizing request, resizing may not be possible.
  • Color Mismatch
  • The settings of your computer screen may alter the color of the pictures shown on the site. Slight color aberration may not mean that the dress is defective or mis-shipped. However, if you are positive that you have received the item in a wrong color, please contact Customer Service to see if a return or refund is possible.
  • EXCHANGE POLICY
  • Want To Exchange For A Different Size?
  • Want To Exchange For A Different Item?
  • Ordered A Wrong Item?
  • Currently, we do not offer exchange service for any products at this time for these reasons as above for any shipped item. because all items are made-to-order,we do not have ready-made products in exchange of your returned items. If you want a different size, different color, or different item, please place a new order for the replacement item.
  • CANCELLATION POLICY
  • Order Cancellation
  • Your order begins processing immediately after you place your order. We understand that it is a very important undertaking to order a dress for your special occasion, All our items are made-to-order, including standard size items, with this in mind, please refer to our cancellation policy below: Order-Cancellation Policy
  • Once the tailoring process has begun, the materials cannot be reused. Please be informed that after placing your order, there is still time to change your mind. For details, please refer to our cancellation policy below.
  • Orders cancelled within 24 hours of payment confirmation will be eligible for a full refund.
  • Orders cancelled within 24 to 72 hours of payment confirmation will be eligible for a partial refund, consisting of full shipping cost and 80% of the product purchase price.
  • Orders cancelled within 72 to 120 hours of payment confirmation will be eligible for a partial refund, consisting of full shipping cost and 50% of the product purchase price.
  • Orders cancelled beyond 120 hours after payment confirmation will be eligible for a partial refund of full shipping cost only.
  • Once your order has been shipped, it can no longer be cancelled.
  • If you would like to cancel your order, please login to "My Orders", select the order you need help with, and request cancellation.
    ABOUT US
  • You can complete your payment here with most safe and convenient payment option. We are verified by Paypal and world wide bank system. We have the mostly used and secure payment option to keep you away from complicated shopping process.
  • Paypal
  • When you place an order with Paypal you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.
  • You may still check out even without a PayPal account. To do so, please click on "Pay with Debit/Credit Card" and you'll be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.
    ABOUT US
  • Shipping Regions, Shipping Methods, Shipping Time and Shipping Costs and Additional Information about the shipping process of Stacees
  • Our products can be delivered all over the world. We ship our products using the following carriers: (UPS, DHL, TNT, Fedex, etc.). The shipment time varies with the shipment distance. And the efficiency of local carriers also affects the delivery time. It takes about 2-15 business days for the delivery from our factories to your destination. The exact shipping time depends on the standards of the carrier (UPS, DHL, TNT, Fedex, etc.) and the shipping method you choose. Usually, the time and cost of shipping to different areas are as follows.
  • Shipping Regions Shipping Methods Shipping Time Shipping Costs
    Countries in Europe Expedited Shipping 3-8 days From £ 18.00
    Standard Shipping 5-10 days From £ 15.00
    The USA and Canada Expedited Shipping 2-4 days From £ 15.00
    Standard Shipping 3-6 days From £ 12.00
    Other Countries in North America Expedited Shipping 3-6 days From £ 17.00
    Standard Shipping 5-8 days From £ 14.00
    Other Countries in South America Expedited Shipping 3-6 days From £ 22.00
    Standard Shipping 5-8 days From £ 17.00
    Australia Expedited Shipping 3-8 days From £ 17.00
    Standard Shipping 5-10 days From £ 14.00
    Other Countries in Oceania Expedited Shipping 3-6 days From £ 17.00
    Standard Shipping 5-8 days From £ 14.00
    Africa Expedited Shipping 5-8 days From £ 18.00
    Standard Shipping 6-10 days From £ 15.00
    Island Countries on the Ocean Expedited Shipping 3-6 days From £ 19.00
    Standard Shipping 5-8 days From £ 16.00
  • Note:
  • The above days are all business days, during the major holidays, the number of airport freight will increase and the transportation will be delayed. If you need your order urgently, please contact us in advance and inform us of the date you need. We will arrange it for you as soon as possible.
  • THE SHIPPING FEE: Our shipping costs depend on the total weight of your order and the country the dresses will be shipped to.
  • Before your order is shipped, Stacees site must process your orders and pass strict quality control tests on all your projects. Therefore, the total delivery time is different from the separate shipping time
  • Our free shipping sales are for some countries and regions, Germany,France,Singapore,Australia,Canada,United States,United Kingdom,Ireland.
  • PRODUCTION AND DELIVERY TIME
  • ♦ Total Delivery Time = Processing Time + Shipping Time
  • ♦ If your order contains multiple items, they will be shipped together.
  • In general, depending on the complexity of the dresses.Processing time differs from category to category. Please refer to the table below for more precise processing to better estimate when you will receive your order:
  • Category Processing Time
    Wedding Dresses 15 - 25 days
    Bridesmaid Dresses 9 - 12 days
    Prom Dresses 12 - 18 days
    Special Occasion Dresses 12 - 18 days
    Mother of the Bride Dresses 12 - 18 days
    Accessories 5 - 6 days
    Shoes 7 - 8 days
    Swatch 5 - 6 days
  • Note:
  • Specific processing time depends on the items. The delivery time of accessories, swatches and ome itemsdepends on our inventory and they can be shipped within 24 hours when we have sufficient stock.
  • We will process your order within 24 hours and inform our tailors to start making dresses for you. Therefore, if you want to cancel the order, please contact us within 24 hours, and we will charge for cancellation of the order for more than 24 hours, because the fabric used in the dress has been cut. For detailed cancellation policy, please refer to our Order Cancellation page.
  • Rush Order
  • We also offer an expedited service for customers who need a dress urgently you can the service of rush order for some styles. You can choose the Arrival Date on the option on our product page. When you choose a very early date, the system will automatically calculate the extra cost of the rush production for your dress and there will be a visible sign on the price. However, if you receive the dress at a very late date, we will give you a 5% discount. In order to have enough time to make you a better-fitting and more sophisticated dress, you'd better place your order early.
  • Anymore, if you do not receive your order within the time frame you choose, we will offer you limited reimbursement.
    ABOUT US

    OVERVIEW

    Stacees.co.uk is operated by DIY FASHION LIMITED (Limited) also known as Stacees. Throughout the site, the terms “we”, “us” and “our” refers to DIY FASHION LIMITED. DIY FASHION LIMITED offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. The terms “stacees” throughout the site refer to DIY FASHION LIMITED.

    By visiting our website and/or purchasing items from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

    Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

    Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

    Stacees.co.uk will always comply with the law of the United Kingdom.

    ONLINE STORE TERMS

    By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

    You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

    You must not transmit any malware, viruses or any code of a destructive nature.

    A breach or violation of any of the Terms will result in an immediate termination of your Services.

    GENERAL CONDITIONS

    We reserve the right to refuse service to anyone for any reason at any time.

    You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

    You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

    The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

    ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

    We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or timelier sources of information. Any reliance on the material on this site is at your own risk.

    This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

    MODIFICATIONS TO THE SERVICE AND PRICES

    Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

    PRODUCTS OR SERVICES

    Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

    We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

    We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

    We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

    ACCURACY OF BILLING AND ACCOUNT INFORMATION

    We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

    You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

    For more detail, please review our Returns Policy.

    THIRD-PARTY LINKS

    Certain content, products and services available via our Service may include materials from third-parties.

    Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

    We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

    USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

    If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

    We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

    You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

    PERSONAL INFORMATION

    Your submission of personal information through the store is governed by our Privacy Policy.

    ERRORS, INACCURACIES AND OMISSIONS

    Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

    We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

    PROHIBITED USES

    In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

    DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

    We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

    We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

    You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

    You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchant ability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

    In no case shall DIY FASHION LIMITED, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

    INDEMNIFICATION

    You agree to indemnify, defend and hold harmless DIY FASHION LIMITED and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

    SEVERABILITY

    In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforce ability of any other remaining provisions.

    TERMINATION

    The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

    These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

    If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

    Non-Disparagement. During the Term and thereafter, you agree to take no action which is intended, or would reasonably be expected, to harm the Company or its or their reputation or which would reasonably be expected to lead to unwanted or unfavourable publicity to the Company in case you haven’t heard back from us for at least 4 working days. If violating this term, we reserve us the right to terminate the contract without any compensation.

    ENTIRE AGREEMENT

    The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

    These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

    Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

    CHANGES TO TERMS OF SERVICE

    You can review the most current version of the Terms of Service at any time at this page.

    We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

    CONTACT INFORMATION

    Questions about Terms? - [email protected]

    ABOUT US

    What personal information do we collect from the people that visit our website?

    When ordering or registering on our site as intended, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience with your purchase.

    Use of information

    We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, surf the website, or use certain other site features in the following ways:

    To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
    To improve user experience on our website in order to better serve you.
    To allow us to better service you.
    To quickly process your transactions.

    Data Protection Policy

    We are fully PCI compliant to the industries highest standards. Our website is scanned on a regular basis for security vulnerabilities in order to make your visit to our site as safe as possible.

    We use regular Malware Scanning.

    Your personal information stays behind secured networks and is only accessible by a limited number of people who have special access rights to such systems, but are not able to copy, edit or otherwise process your information.
    All sensitive/transactional information you supply is encrypted via Secure Socket Layer (SSL) technology and is removed after the Bank receives the confirmation.

    We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are for security purposes processed through a banking provider and are not stored on our servers.

    Cookie Policy

    Yes. We use cookies to capture and store your browser's information, in order to recognize your browser the next time you visit. For instance, we use cookies to help us remember and process the items in your shopping cart. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

    Cookies power the:

    Shopping Cart
    Understand and save user's preferences.
    Keep track of advertisements.
    Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.
    By visiting our site, third party services such as Facebook, Google, Twitter, Livechatinc, or Adroll may place cookies into your browser on our behalf to make the users experience better and for advertising or targeted advertising purposes.

    If you disable cookies, some features will be disabled but it won't affect the users’ experience. You can still place orders.

    Third Party Disclosure

    We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

    However, non-personally identifiable visitor information such as IP Address, cookie identifiers and your website activity may be collected by other parties for marketing, advertising, targeted advertising or other uses when using our website. You can always opt-out by visiting the EDAA opt-out site at youronlinechoices.eu or the DAA opt-out site www.aboutads.info or the NAI opt-out site at networkadvertising.org/choices.

    Third Party Links

    Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

    ABOUT US

    Information for Retailers and purchasing Agents

    Short company profile:

    • Locations:

      Singapore, Malaysia, Bangladesh, China, India and Hong Kong
    • Production Capacity:

      ca. 9.000-10.000 dresses monthly
    • Minimum Order amount for wholesale rates:

      10
    • Markets:

      95% Export to Europe and North America
    • Accepted Payment Currency:

      USD, EUR, GBP
    • Delivery:

      Box/Pallet/Container
    • Quality:

      AAA to B
    • Note that quality of fabrics, embellishments and beadings is AAA by default. Please let us know what you are looking for. In case you are searching for luxury gowns please contact us at [email protected]